CHAPTER
20
APOLOGIZING
A. Conversation
Sandra : (bumping the bag
into someone) I’m sorry. It’s so crowded today.
1st person : Yeah. It’s OK.
Sandra : (stepping on someone’s book) Oops, sorry.
2nd person : No harm done.
Sandra : (poking someone with the umbrella) Oh, I’m sorry.
3rd person : Maybe you should have left that
stuff outside.
Sandra : You’re right. I’ll never try this again. But all
lockers were full.
3rd person : I can see you’ve got a
problem.
Sandra : (putting her books at the empty place) Is this
place free?
4th person : As a matter of fact, this guy
asked me to save it for him.
5th person : Yeah, that’s my place.
Sandra : Oh, I’m sorry. I didn’t see anyone here. (picks
up her books)
5th person : No, that’s OK. You take it. It’ll
be easier for me to move.
Sandra : Are you sure? Thanks a lot.
B. Ways to say it
Practice the following
expressions:
APOLOGY RESPONSE
Forgive
me. I’m terribly sorry about …. That’s quite all right
I
understand completely
Please accept my
apologies for …. You
really don’t have anything apologies for
Please excuse (my
dog). You
don’t need to apologize
I would like to
apologize for …. I
wouldn’t worry about it if I were you
I apologize for …. Oh,
that’s all right. It can happen to anyone
It’s
not your fault
Oh,
well, that’s life
I’m
sorry. I didn’t mean to …. Don’t
worry about it
It’s
OK
That’s
OK
Oh
no! Did I do that? I’m sorry. No
problem
Oh!
Sorry! Forget
it
Sorry
about that
Oops!
C. Pair Work
Create a dialogue about apology
based on the situation!
You visit your
elderly friend with your three-year-old child. The house is full of antiques. Your
child is playing with the pet cat in another room when you hear a crash. You
and your elderly friend rush to the room and find a broken vase on the floor,
and the cat and the child are on the table.
A B
Expresses shock, apologizes à Expresses
doubt as to whether it was cat’s fault
Offers to pay à Refuses,
repeats doubt
Repeats apology à Accepts
apology
Repeats offer to pay à Refuses
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